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As the COVID-19 pandemic continues to develop, the return process will be delayed up to 20 days upon receipt until further notice in order to stay in compliance with California’s statewide “Stay-At-Home” Order. We apologize for the inconvenience this may have caused you. Thank you.

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Please complete the form below, so we can provide quick and efficient service. You can also email us at support@bodyjewelryfactory.com

For the accuracy of your order support, we do not offer phone support as we believe it wouldn't be possible to provide the same effective assistance over the phone. Please contact us by filling out our support request form below. Thank you.




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We aim to respond within 24 hours, Monday through Friday.





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